SU506: SSD (X4020S173A15TNQF) firmware mitigates performance issue

Views:: 320

Last Updated:: 6/7/2022, 4:11:08 AM

免责声明：
联想凌拓科技有限公司（“Lenovo NetApp”）不对本页面中提供的任何信息或建议的准确性、可靠性或可维护性，或通过使用这些信息或遵守本文中提供的建议可能获得的任何结果，提供任何陈述或保证。本页面中的信息是按原样分发的，使用这些信息或实施本文中的任何建议或技术是客户的责任，取决于客户评估这些信息并将其整合到客户的运营环境中的能力。本页面及其包含的信息只能与本页面中讨论的 NetApp 产品结合使用。在任何情况下，Lenovo NetApp 均不承担因与使用或执行本页面上提供的信息有关的或导致的任何特殊的、间接的或随之而来的任何损失，或者因使用、数据或利润损失（无论是否在合同履行中）、疏忽或其它侵权行为导致的任何损失。

更多最新信息请参考 NetApp 官网支持公告

Summary

NetApp^® has identified that the drive model listed in the table below might experience performance degradation. As a result, NetApp has implemented a drive firmware fix that can be upgraded non-disruptively to mitigate the issue. The updated firmware is available from the Disk Drive Firmware Download page on the NetApp Support site.

Update to minimum drive firmware NA54 for the affected drive part number and identification string, below:

Part Number	Drive Identifier	Capacity
X4020A	X4020S173A15TNQF	15TB

Issue Description

High SSD latency can lead to performance degradation.

Solution

Update drive firmware per the above Summary.

Additional Information

See Bug #1466598

In accordance with the Support Services terms, always update NetApp products with the latest version of firmware and software to provide the best reliability, availability, and serviceability:

ONTAP Recommended Releases.
Drive and Shelf firmware, by default, is typically updated automatically in the background with no disruption to client access:
- Find shelf and drive FW versions.
- Drive firmware download page.
- Shelf firmware download page.
DQP (Disk Qualification Package): In order for your systems to recognize and utilize newly qualified drives, ensure the latest DQP is installed.

Hot spare drives: To best maintain the continuous presence of hot spare drives available in the system, maintain the minimum recommended number of hot spares, and follow the standard drive replacement process if a drive fails.

Active IQ System Risk Detection:

For customers who have enabled AutoSupport^™ on their storage systems the Active IQ Portal provides detailed System Risk reports at the customer and site and system levels. The reports show systems that have specific risks as well as severity levels and mitigation action plans. Drives that are not running the latest firmware is an example of such a risk. Not upgrading to the most current drive firmware could leave the storage appliance vulnerable to undesirable behavior.

Important: The purpose of this communication is for NetApp to notify its installed base end users about urgent and important product information that may affect product performance or reliability. The information contained herein and the distribution lists are NetApp confidential materials that are subject to restrictions on redistribution and that cannot be shared outside of this e-mail distribution list.

*************************************************** *** NETAPP CONFIDENTIAL – FOR LIMITED USE ONLY *** ***************************************************

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.